Administrator - Family Wellbeing Services

About the role – 4 days per week Max Term until 31^st December 2026

The Family Wellbeing Service (FWS), funded by the Department of Social Services, delivers early intervention and short-term therapeutic support to children and young people (0–18) and their families across a broad Adelaide catchment. Known for its innovative, high-quality and evidence-based approach, FWS is committed to achieving meaningful outcomes through ongoing research, data and evaluation.

As the first point of contact, the Administrator plays a key role in keeping the service running smoothly managing day-to-day administration, supporting program delivery, and ensuring a responsive, professional experience for clients and stakeholders.

Key responsibilities will include, but will not be limited to:

• Monitor and maintain the FWS inbox and respond to queries, for new referrals, contact from external and internal stakeholders, invoices, or other relevant emails for action as per the workflow
• Function as the first point of contact for Family Wellbeing Services
• Contribute to the delivery of FWS related projects and programs as required

About you:

You’re a warm, organised and reliable person who genuinely cares about making a difference. You take pride in keeping things running smoothly behind the scenes, building positive connections, and supporting others with empathy and professionalism. With strong admin skills and great attention to detail, you’re motivated by knowing your work helps create better outcomes for children, young people and families when they need it most.

You will also have the following skills and experience:

• Proven experience in Community Services or general administration, reporting and document management
• A high level of computer literacy across the range of MS Office suite, including WORD, Outlook, and Excel and desirable for SharePoint
• Strong written and verbal communication skills to interact with a variety of people, both internal and external, from employees to executives

Why work with us?

Baptist Care SA offers a flexible and supportive environment where you are encouraged to be the best version of yourself.

You’ll also receive:

• A competitive salary on the SCHADS Award (Level 2) + super
• Salary packaging in addition to increase your take home pay 
• A corporate health plan with BUPA offering discounted health insurance 
• Employee Assistance Program 
• Support cultural and community obligations, including up to five days Paid Cultural Leave

About us:

BaptistCare is a leading purpose-led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing. We know that life’s challenges can make our world feel smaller. With the right people alongside us, it can feel more connected, supported and hopeful again. That’s what we work towards every day - enriching lives through communities of care. Today, more than 70,000 customers, 12,000 employees and close to 2,000 volunteers are part of our communities across Australia. 

Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice. 

All staff are required to work within our code of conduct and undergo relevant pre-employment checks as part of our commitment to safeguarding vulnerable people.

BaptistCare – Inspired by Jesus to champion care for all.

Recruitment Agencies Please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted.

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