Case Manager - Community Connections
About the role – Full Time Contract until 30/06/2028
As a Case Manager in the Community Connections program, you will provide intensive short-term case management support to individuals aged 18–64. Using a strengths-based and trauma-informed approach, you will help participants build wellbeing, independence, and community connections by identifying goals, accessing services, and developing sustainable support networks.
About You
You are a compassionate and motivated professional who is passionate about supporting people to achieve positive outcomes. With a strong commitment to person-centred and trauma-informed practice, you build trusting relationships, work collaboratively with stakeholders, and thrive in a dynamic community services environment.
You will also have the following skills and experience:
- Experience in case management within the community services sector.
- Strong understanding of trauma-informed and strengths-based practice.
- Excellent communication and relationship-building skills.
- Ability to engage effectively with diverse communities and stakeholders.
- Strong organisational skills with the ability to manage competing priorities.
- Experience maintaining accurate records and preparing case notes and reports.
Why work with us?
BaptistCare offers a supportive and flexible workplace where your growth is valued, your ideas are encouraged, and your work makes a genuine difference.
You’ll also receive:
- A competitive salary on the SCHADS Award (Level 4.1) + super
- Salary Packaging: Access up to $15,900 tax-free, plus $2,650 annually via Meal and Entertainment Card, and novated vehicle leasing.
- A corporate health plan with BUPA offering discounted health insurance
- Free counselling for you and your family through our Employee Assistance Program Support cultural and community obligations, including up to five days Paid Cultural
About us
BaptistCare is a leading purpose-led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing. We know that life’s challenges can make our world feel smaller. With the right people alongside us, it can feel more connected, supported and hopeful again. That’s what we work towards every day - enriching lives through communities of care. Today, more than 70,000 customers, 12,000 employees and close to 2,000 volunteers are part of our communities across Australia.
Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice.
All staff are required to work within our code of conduct and undergo relevant pre-employment checks as part of our commitment to safeguarding vulnerable people.
BaptistCare – Inspired by Jesus to champion care for all.
Recruitment Agencies Please note: This position is being managed directly by our internal Talent Acquisition team. We respectfully request that recruitment agencies refrain from contacting any employees directly as all communications must go through the Talent Acquisition. Unsolicited candidate profiles or CVs from recruitment agencies will not be accepted. Thank you.
We do not accept applications via email, however, for more information, please see our website, or reach out to Nerissa Tiss at nerissa.tiss@baptistcare.org.au for a confidential discussion.
Fixed Term - Full Time
Job no: EZAQ627527
Location: Northern Metro
Closing Date: Wednesday, 1 July 2026